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Payment and shipping

Payment and shipping

The following conditions apply:

Delivery is made within the country (Germany) and to the following countries: Switzerland, Austria, France, Belgium, Netherlands.

Shipping costs (including statutory VAT)

Deliveries within the country (Germany): 

We calculate shipping costs based on the order value (gross merchandise value):

For a purchase up to €99.99, shipping costs €7.90.

From an order value of €100.00, we deliver free of shipping costs within Germany.

Vouchers are sent exclusively by email. Therefore, no shipping costs apply to vouchers.


Deliveries abroad:

We calculate shipping costs to the countries: Switzerland, Austria, France, Belgium, and the Netherlands based on the order value (gross merchandise value):

For purchases up to €199.99, shipping costs €19.90.

For orders with a value of €200.00 or more, we deliver internationally free of shipping costs.

We send vouchers exclusively by email. Therefore, there are no shipping costs for vouchers.

If the delivery is made to a non-EU country, additional customs duties, taxes, or fees may be payable by the customer, but not to the provider, rather to the responsible customs or tax authorities there. Customers are advised to inquire about the details with the customs or tax authorities before placing an order.


Delivery times

Unless another deadline is specified in the respective offer, delivery of the goods within Germany will take place within 3-70 days, and for international deliveries within 3-70 days after conclusion of the contract (in case of agreed prepayment, after the time of your payment instruction). Please note that no deliveries are made on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in one combined shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

-  Payment by credit card
-  Payment via Sofortüberweisung (via Klarna)
 Payment by invoice (via Klarna)
-  Payment by installment purchase (via Klarna)
-  Payment via Google Pay
-  Payment via ShopPay
-  Payment via Apple Pay (after verification)


More details about payment

The invoice amount must be paid within 14 days when paying by invoice.

When paying by credit card, your credit card account will be charged upon conclusion of the contract.

If you have any questions, you can find our contact details in the imprint.